Gavin Bailey

Bailey is senior travel industry sales manager for Dorado Beach, a Ritz-Carlton Reserve in Puerto Rico. His start in the hospitality industry began more than 20 years ago with Air Jamaica, where he was a lead agent in reservations and irregular operations.

He began working with The Ritz-Carlton Hotel Company in 2009 at The Ritz-Carlton Golf and Spa Resort in Rose Hall, Jamaica as travel sales industry coordinator. Since then, he has worked at The Ritz-Carlton, Key Biscayne; The Ritz-Carlton Coconut Grove and The Ritz-Carlton Fort Lauderdale, where he held the role of area senior sales manager of leisure sales for the three properties.

Diann Flanders and Jennifer Hanna

Diann Flanders (left) and Jennifer Hanna (right)

Flanders is senior sales manager of catering and Hanna is group sales manager for The Ritz-Carlton, Sarasota in Florida.

Flanders comes from Prime Vacations, where she worked as regional sales manager for eight boutique properties in southwest Florida. Before this, Flanders worked at National Independent Automobile Dealers Association as director of dealer development and Leedom and Associates LLC as executive meeting planner/general manager.

Hanna previously worked at Marriott IndyPlace in Indianapolis, where she worked as market director of catering sales. Other prior experience includes working as director of sales and marketing for Le Meridien Indianapolis and senior sales manager at JW Marriott Indianapolis.

Michael Manzari and Jennifer Sack

Michael Manzari (left) and Jennifer Sack (right)

Manzari is general manager and Sack is director of sales and marketing for the recently opened JW Marriott Clearwater Beach Resort & Spa in Florida.

Manzari has an extensive past with Marriott International, most recently working as general manager at W Hollywood Hotel & Residences, Los Angeles. Before this L.A.-based position, he worked in Philadelphia as complex general manager of the city’s Westin and Le Meridien properties. He has also worked with several JW Marriott properties.

Sack has been in the hospitality industry for more than 25 years. Her previous role began in December 2021, when she worked as director of sales and marketing for The Vinoy Renaissance St. Petersburg Resort & Golf Club in Florida. She also worked as sales specialist for Marriott’s Florida’s sales organization.

Michael Valkos

Photo: Aqua-Aston Hospitality

Arizona’s Adero Scottsdale Resort has promoted Valkos to general manager after being with the property for less than a year as assistant general manager. Before joining Adero, Valkos worked as general manager for Moxy Phoenix Tempe/ASU Area. He has also worked as opening campus general manager for Hyatt Place/Hyatt House in Scottsdale, general manager at Residence Inn Manhattan Beach and opening general at Homewood Suites by Hilton Los Angele Redondo Beach, both located in California.

John Savchuck

Savchuck joins Hyatt Regency Coconut Point Resort & Spa in Bonita Springs, Florida, as director of rooms. Savchuck comes to the property from Hyatt Regency Chesapeake Bay Golf Resort, Spa and Marina in Cambridge, Maryland, where he worked as director of operations. His experience with Hyatt Hotels spans nearly 16 years and includes properties throughout the East Coast, such as Hyatt Regency Orlando Airport, Hyatt Regency Jersey City and Hyatt Regency Clearwater Beach Resort & Spa.

Julian Payne and Ben Yoo

Julian Payne (left) and Ben Yoo (right), Photo: Kathy Tran


Payne is general manager and Yoo is vice president of operations for Hotel Swexan in Dallas.

Payne previously worked as general manager at The MC Hotel in Montclair, New Jersey. Before this, he worked as hotel general manager for The Rockaway Hotel in New York City and Bungalow Hotel in Long Branch, New Jersey, in the same capacity.

Yoo comes from Thackerville, Oklahoma, where he worked as assistant general manager at WinStar World Casino Hotel. Before this, he spent time in Las Vegas, working as director of rooms at Waldorf Astoria Las Vegas and operations director at Hotel Bel-Air in Beverly Hills, California.

Cosimo Lardo

Lardo is resort manager at Four Seasons Resort Scottsdale at Troon North in Arizona. Lardo previously led food and beverage operations at Four Seasons Hotel Kuwait at Burj Alshaya. Before this, he worked on the food and beverage management team at Four Seasons Resort Costa Rica Peninsula Papagayo. He also worked at Four Seasons Resort Maldives at Kuda Huraa and Four Seasons Hotel Hampshire in England.

Olivier Thomas

Thomas has been named managing director for Hotel de Paris Monto-Carlo in Monaco. Thomas comes from Abu Dhabi, where he worked as general manager at Four Seasons Al Maryah Island and general manager at Four Seasons Hotel Casablanca in Morroco.

Pablo Migoya

The Cloudveil, an Autograph Collection Hotel in Jackson, Wyoming, named Migoya general manager. Most recently, Migoya worked as managing director at Hotel Hugo in New York City; during this time, he played a part in creating Thompson Hotels in 2001. Before this, he worked as general manager at SoHo Grand and Tribeca Grand hotels in New York City.

Dennis Quinn

Quinn is Universal Orlando Resort’s senior vice president of hotel commercial strategy. He previously worked as senior vice president of sales for Universal Studios Hollywood. Before heading to Hollywood, he worked as Universal Orlando’s vice president of sales.

Quinn has spent nearly 25 years with Universal, joining the company as vice president of resorts leisure marketing and sales at Universal Orlando where he was responsible for its three on-site resorts. He has served on the board of CalTravel and was vice chair for Visit California’s international committee.