The Indianapolis Airport Authority (IAA) is honored to announce yet another prestigious award for the Indianapolis International Airport (IND). For the second year in a row, readers of the popular magazine Condé Nast Traveler have rated the Indianapolis International Airport the Best Airport in America. The 28th annual readers’ poll was released this week and rates hotels, resorts, airports and travel destinations around the world.
More than 128,000 people took part in the Condé Nast Readers’ Choice survey, the most in the survey’s history. In the publication’s top ten list of best airports, IND ranked higher than airports in Portland, Tampa and Austin, among others.
“This is very rewarding because it is a survey of our travelers choosing us as “Best Airport,” said Mike Wells, IAA board president. “That is something we take to heart because it means that we are fulfilling one of our main goals at IND – providing one of a kind, world-class customer service and putting our travelers first.”
This is the latest in a series of honors presented to our community’s airport based on traveler surveys. Earlier this year, IND was named Best Airport in North America by Airports Council International (ACI) for the fourth time in the past five years. IND was also inducted into the elite ACI Director General’s Roll of Excellence, one of the few airports in the nation to earn this prestigious honor. Travelers often cite IND’s strengths as short waiting times at check-in and security, ease of flow through the terminal, terminal design and great customer service.
“The kindness of our people is the reason the Indianapolis International Airport wins so many awards,” said Mario Rodriguez, IAA executive director. “Our people set the template for compassion, service and professionalism.”
For a partial list of Condé Nast Readers’ Choice Awards, visit_______. You’ll find a complete list in Condé Nast Traveler magazines in fine retailers across the globe.
About the Indianapolis Airport Authority
The Indianapolis Airport Authority owns and operates Indiana’s largest airport system. In addition to the Indianapolis International Airport, its facilities include the Downtown Heliport, Eagle Creek Airpark, Hendricks County Airport, Indianapolis Regional Airport and Metropolitan Airport. IND has received numerous prestigious awards recognizing it as a leader within its class, including best airport in North America in 2010, 2012, 2013 and 2014 in Airports Council International’s annual Airport Service Quality awards. It has also been inducted into the ACI Director General’s Roll of Excellence, one of the few U.S. airports to be included in this elite group of worldwide airports. IND is the first airport in the U.S. to win LEED® certification for an entire terminal campus. LEED is a green-building award for Leadership in Energy and Environmental Design. IND has won additional recognition for excellent customer service, concessions programs, and art and architecture.
IND generates an annual economic impact in Central Indiana of more than $4.5 billion without relying on state or local taxes to fund its operations. About 10,000 people work at the airport each day. IND serves more than 7 million business and leisure travelers each year and averages 140 daily flights, seasonally and year-round, to 41 nonstop destinations. Home of the world’s second-largest FedEx Express operation and the nation’s eighth-largest cargo facility, IND is committed to becoming the airport system of choice for both passenger and cargo service. For more information, visit IND’s Facebook page at Indianapolis International Airport and Twitter page at @INDairport.