Cunard, a luxury cruise line, appointed Gleaves vice president of commercial for North America and Australia. Gleaves entered the hospitality industry a decade ago when he joined Carnival UK, most recently serving as its vice president of international development and planning. He also held several additional senior positions during his tenure at Carnival UK.
Hilton Aventura Miami announced Villa as its new director of sales and marketing. Villa brings 15 years of experience in hospitality sales and marketing. Most recently, he was area director of sales and marketing at Driftwood Hospitality Management. He has also held directorships and senior leadership roles at DoubleTree Resort & Spa by Hilton Hotel Ocean Point – North Miami Beach, Trump International Beach Resort and Hyatt Regency properties.
MMGY Global, a global marketing firm for travel, hospitality and entertainment based in Kansas City, Missouri, promoted Schultz to executive vice president of global media strategy. Schultz has 15 years of hospitality experience, the majority of which she has served at MMGY Global. She most recently was vice president of planning and strategy at MMGY Global and has held several other roles over her career.
CWT promoted Andersen to CEO of the company. Most recently, Andersen was CWT’s president and chief commercial officer. A 37-year business development veteran, Andersen has also held the roles of chief strategy and commerce officer, president of the Americas; executive vice president of the UK and Ireland, Nordics and Eastern Europe, and more. He has also worked for Global Minnesota and DHL.
Hotel Viking in Newport, Rhode Island, welcomed Willis as spa director. Most recently, Willis was spa director for Hyatt Regency Lost Pines Resort & Spa in Greater Austin, Texas. A 10-year hospitality veteran, Willis was also assistant general manager for Marilyn Monroe Spas in Lahaina, Hawaii, and assistant spa director at Hyatt Regency Monterey Hotel and Spa on Del Monte Golf Course.
Lance Marrin and Vincent De Croock
Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch in Arizona appointed Marrin general manager and De Crooke to director of sales and marketing.
Marrin has spent 35 years in hotel management, most recently serving as general manager of Hyatt Regency Bellevue on Seattle’s Eastside. For Hyatt Corporation, Marrin was director of rooms for North American operations, working with properties such as Hyatt Regency Trinidad, Grand Hyatt San Antonio River Walk and more, from Vancouver to Puerto Rico.
De Croock brings 15 years of hotel sales and operations experience to his new role. He was most recently director of sales, marketing and events at Hyatt Regency Houston. De Croock has also been director of sales, marketing and events at Hyatt Centric Times Square New York and held similar roles at De L’Europe Amsterdam, Andaz Costa Rica Resort at Peninsula Papagayo and several Hyatt Hotels properties.
Michelle Haider, CMP
Visit Milwaukee promoted Haider to director of event experience. Previously, Haider worked on the DMO’s event experience team and recently held the role of executive director at Association Acumen LLC in Wisconsin. With a decade of industry experience, she has been executive director of Village of Wauwatosa Business Improvement District and Hartland Business Improvement District, and she was senior meeting and event services manager earlier in her career at Visit Milwaukee.
PGA National Resort in Palm Beach Gardens, Florida, appointed Fisher managing director. Previously, Fisher was hotel manager at The Ritz-Carlton Hotel Bal Harbour, Miami. A 20-year hospitality and hotel management veteran, he has also been general manager at Marco Beach Ocean Resort in Naples, Florida, food and beverage manager at Delano South Beach hotel in Florida and held similar leadership roles at Conrad Miami, Waldorf Astoria Park City and more.
Convention and exhibition center ExCel London welcomed Ades as its new senior account manager. Ades was most recently sales manager at International Convention Centre Wales (ICC Wales) and has more than 25 years of experience in hospitality sales, events and business development. His career in hospitality began at Ashford International Hotel & Spa in England in sales and events. Since expanding to tourism bureaus and convention centers, Ades has also held roles at London’s Queen Elizabeth II Centre (QEII Centre), Barbican Centre and VisitBritain.