CMP Spotlight: Get to Know Heike Mahmoud, CMP

Heike Mahmoud, CMP, was one of the first European meeting professionals to earn the Certified Meting Professional (CMP) designation through the Events Industry Council (EIC) in 2006. Now, she feels inspired as she sees the certification’s global spread. “It is a seal of quality that is immediately understood and is one of the foundations for […]

Always Innovating: Mature Masters Meet Modern Challenges

The younger generations in hospitality may be making waves in the industry, but the older generations continue to lead the way. Smart Meetings spoke with three hospitality veterans about their beginnings and how they continue to push the envelope after decades of innovation.

Well Done: Essential Considerations

In today’s fast-paced world, the importance of both physical and mental well-being has a newfound place in events of all types. Here are 5 questions to answer when choosing wellness offerings.

Power of Partnership Stewardship Summit (POPS)

The Power of Partnership Summit (POPS) is taking place in Richmond, Virginia, on Oct. 15th through the 18th is a collaboration between Tourism Cares, Cultural Heritage Alliance, Inc., The Travel Foundation and the U.S. Cultural & Heritage Marketing Council. The summit will be dedicated to discussing how to actively improve on these issues in a post-pandemic world and the strategies for change in the future through Corporate Social Responsibility (CSR) and collaborative effort between travel, tourism and communities.

Why AI Might Mean Salvation for the Meeting Industry

There are books, movies and endless lectures on the potential dystopian outcomes of wholesale adoption of artificial intelligence but I like to take the optimistic viewpoint. I see AI as our companion and a bridge to a more human future.

The World Is Open for Business

Once again, Asia and Europe have opened welcoming arms to business groups from around the world. Here is a snapshot of what is the same, what has changed and where you might want to consider planning again.

What the Official End of Covid Means for Meetings

Covid is no longer a global health concern, so what now? We thought this would be a good time to reflect on what the shift means and how all of that forced education will prepare us better for whatever comes next.