When Society for Incentive Travel Excellence (SITE) decides to make a public declaration about the nature, purpose and direction of incentive travel for the coming year, it is not an edict from the executive team. Instead, the association crowdsources both the defining and the prioritizing of where to focus research—and then iterates with each gathering to refine the statement. Read the story here.
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For planners, staffing shortages has come with the need to build up new skills. Whitney Johnson, CEO of Disruption Advisors, has some tips for increasing the skills required to fill in those gaps during this critical time.